Privacy Policy

The management and protection of personal data is governed by these terms and the relevant provisions of both Greek, Community and international law regarding the protection of individuals from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority, which we respect and comply with. Any future change to the above regulatory framework will also be subject to these terms of use.

 

The collection of our customers' personal information has the following main purposes:

- the smooth and efficient execution of customer transactions with the online store

- recording customer requirements regarding the products of the online store

Our online store collects exclusively those personal data that are absolutely necessary for the safe and proper execution of our customers' orders and for the specified and legitimate purposes and are subject to lawful and fair processing in a manner compatible with these purposes, as they are consistent with the principle of proportionality (Article 5 par. 1 of Regulation 679/2016 GDPR).

 

The collection of your personal data is carried out with your consent only and concerns exclusively the process of completing the purposes of operation of this website and this online store.

 

The online store whitepeony.gr retains personal data as long as the Customer is active, and in case of inactivity and non-transaction with our store, they are retained for a period of five (5) years, and the clearing will take place every January regardless of the date of collection of the customer's personal data.

 

Whitepeony.gr will not disclose a Customer's email address or other personal data for advertising or other promotional and/or communication purposes, except after their express consent in accordance with the conditions set out by the GDPR.

 

We inform you that in order to collect and analyse your opinion with objective criteria, in order to offer you better services and personalised communications/suggestions regarding products that suit you, we collaborate with

 

• Google for personalised and repeatable marketing (remarketing).

• Facebook for personalised and repetitive marketing (remarketing).

whitepeony.gr declares that during the period of keeping the said data/personal data and our electronic communication, it uses them lawfully, taking the necessary security measures and maintaining their confidentiality. In particular, we take all appropriate and appropriate organisational and technical measures for the security of the data and their protection from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing, such as e.g. classification of access to personal data, security of the places where a physical file of personal data is kept, destruction of all documents containing personal data, so that it is not possible to extract any information, while the network is protected by Firewall and NAT, data encryption, while there is also controlled access for each user with a different Username – Password and SSL/TLS certificate.

However, whitepeony.gr does not guarantee the security of data transmitted via networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and is not responsible for any direct, indirect, positive, consequential, material or non-material damage that the user may have suffered from his access to the internet.

Whenever you choose, either through the online ordering process or through the telephone ordering process, to provide us with your email address and/or mobile phone number, or any other personal data, you simultaneously choose to provide and maintain your personal data by us. We would like you to know that whitepeony.gr will never use your personal data for purposes other than those mentioned in this text. Your personal data is absolutely sacred to whitepeony.gr and we wish it to function exclusively for your benefit and with respect for your individuality and freedom of choice.

Each user has the right to submit a request for access, correction or deletion of personal data or restriction of processing concerning the data subject, as well as the right to object to processing and to lodge a complaint with a supervisory authority (in accordance with the definitions of articles 13 to 20 of Regulation 679/2016 GDPR).

Each user may also request the portability (in accordance with the possibility given to you by Regulation 2016/679 GDPR) of their personal data. For any exercise of your rights, you can contact whitepeony.ik@gmail.com.

Each user also has the right to withdraw their consent at any time by sending an email to whitepeony.ik@gmail.com (Article 2 par. ka of Law 2472/1997 and Article 7 of Regulation 679/2016 GDPR).

For any disputes that may arise between customers or between customers and third parties and are due to messages, data, information or information circulated through whitepeony.gr, the latter states that any lifting of the confidentiality of the customer's telecommunications is permitted only if and to the extent that whitepeony.gr is required to fulfil its obligation in accordance with applicable law.

It is expressly agreed that the above terms are governed by Greek Law, the decisions of the institutionalised bodies of the State that apply to electronic communications transactions as well as the relevant provisions in force at any time. It is hereby expressly agreed that any disputes that may arise from the application of these terms and the general use of our store, if not resolved amicably, shall fall under the jurisdiction of the Courts of Athens.

 

Automatically Recorded Information

 

The whitepeony.gr web server, based on its manufacturing specifications and in accordance with current internet standards, automatically records some information. The reasons for recording are related to:

• Early diagnosis and automatic problem resolution

• collection of demographic information

• successful management of online store services

This information is anonymous (not personally identifiable) and contains the domain names and/or IP addresses of the browsers that visit the online store, the day and time the visit took place and other (always) non-personally identifiable information.

 

Cookies

A cookie is a small piece of data that is sent to the IP addresses of the customer's browsers by a web server and is stored on the hard drive of the customer's computer. Cookies do not cause damage to the customer's computer system and do not affect its functionality. Cookies also make web browsing easier for the customer by saving their settings. The online store whitepeony.gr uses cookies to provide specialised services and content that meets the customer's interests. The above cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the customer usually has the ability to configure their browser to prevent them. Even without cookies, the customer can use most of its services.

 

Description of services

The online store whitepeony.gr is an independent online store, with its own price policy, terms of payment, distribution and delivery of products. The customer has the opportunity to place orders, according to the distinctions mentioned above for the Customers of the online store. With each user a profile is created, which allows us to offer our services regarding the customer's order in the best possible way. When registering a new user, the following information is collected: Name, Surname, Address, Postal Code, City-Region, Country, Telephone, e-mail and in case an invoice is requested, company name, activity, VAT number and Tax Office.

The above information is necessary for the processing of the customer's order from the online store and is made available to whitepeony.gr.